Emma Bridgewater

Emma Bridgewater is a well renowned British & International Retail Online eCommerce brand, creating great & colourful designs, delivering innovation in pottery, glass, tins, picnicware, stationery, wallpaper and fabrics, as well as their own collection of candles and home fragrances. It operated predominantly through online eCommerce and Wholesale as well as traditional retail stores, it also manufactures ceramic and earthenware pottery in it’s site in Stoke-on-Trent offering a great customer experience via its visitor & site tour centre & restaurant.

Our history with Emma Bridgewater
Harcourt Matthews have been proactively involved with and retained as a preferred supplier for 13 years+

Situation & Objective
Harcourt Matthews are a Recruitment Business Partner to their Senior Management team disciplines

Actions
Sourcing and placing people in interim and permanent roles, sustaining the establishment and evolution of various functions & skills lines including: – 

  • Finance & Accounting including Strategy & Business Systems Transformation
  • Commercial Trading: – Wholesale, Online eCommerce and Retail stores
  • Operations Management 

Examples: –
In Operations Management
We have provided a recruitment advisory service aiding in the definition of needs in the short, medium and long term which initially involved the owners bringing onboard their first Managing Director to subsume the day-to-day management responsibilities from Emma herself

In Finance & Accounting
We have provided a recruitment advisory service aiding in the definition of needs in the short, medium and long term which involved supporting the development of their London HQ Commercial and Financial Reporting team; this strategic role paved the way for much improved strategic & financial insights and encompassed ERP  systems transformation & implementation

In Commercial Trading
We have provided a recruitment advisory service aiding in the definition of needs in the short, medium and long term which involved supporting the development of the: –  

  • Commercial Retail Trading Teams: – Wholesale, Online eCommerce and Retail stores

Harcourt Matthews established & utilised various recruitment methods from advertising campaigns and networking as well as database contingency candidate sourcing processes 

RESULTS & Benefits for Emma Bridgewater using Harcourt Matthews
As a preferred supplier Harcourt Matthews has worked closely with the Owners, the MD and the Board (SMT), more importantly, met with and contributed in briefings led by some or all of the management team, consequently everybody had been on message, advice has been sought & given and challenges dealt with, complimenting the recruitment partnership & process which has led to speedier recruitment and Harcourt Matthews delivering results as their preferred supplier

Harcourt Matthews have successfully recruited several key Senior Directors and has an ongoing brief to identify talent in the marketplace to back fill those moving on into the organisation alongside provision of advice on salaries and market conditions

Roles we have recruited for recently – Interim, temporary & permanent salaries or FTC £50k – £140k and include: 

Operations Management – various roles

  • Managing Director 
  • Trading / Commercial Online eCommerce Retail Director
  • Wholesale Sales Manager

Finance 

  • Finance Director
  • Management Accountant