Global Intranet Manager
London
Up to £90,000 + benefits

The Company

This leading international Legal Professional Services group operating in Europe, Asia and the Middle East, boasts a strong track record of delivering high quality services to a blue-chip portfolio of clients in some of the fastest growing markets in the world. Ongoing expansion has created a new opportunity for an experienced Global Intranet Manager.

Key Responsibilities of the Global Intranet Manager

• Develop best practice content management guidelines.
• Manage and develop of the Intranet taxonomy and align with enterprise taxonomy
• Optimise search and content discovery
• Continuous improvement to all elements of the Intranet User Experience (UX)
• Ensure the Intranet’s information architecture is aligned with and informs the firm’s broader Knowledge and content strategies.
• Establish and implement the Intranet governance framework.
• Manage the Intranet content team to provide day to day support for the Intranet service.
• Work collaboratively with the Information Technology teams on opportunities to enhance and evolve the Intranet service in line with the firm’s technology strategy and Microsoft’s tech roadmap.
• Establish the guidance and training framework for the community of content owners, including effective content management.
• Work closely with our community of content owners to understand their requirements and involve them in planning and problem solving.
• Ensure Intranet support services for content owners (training, editing and design) are fit for purpose and adaptable to meet the diverse needs of content owners.
• Working closely with the Internal communications team develop methodologies to encourage broad engagement with the Intranet across the HSF network.
• Utilise Intranet analytics to distil insights into user requirements and behaviours to inform the ongoing development of the Intranet service.
• Keep abreast of Intranet industry trends development and identify opportunities for continuous improvement.

Skills & Attributes of the Global Intranet Manager

• At least 3 years of experience in managing and implementing intranets within a law firm or professional services.
• Undergraduate degree in Information Management or other relevant discipline
• Proficient in SharePoint Online for intranet applications
• Expertise in designing Information Architecture and content management for intranets
• In-depth knowledge of Usability and User Experience principles
• Project management experience
• People management experience

Applications only considered from those eligible to live & work in the UK without restriction.

Harcourt Matthews is acting as an Employment Agency in relation to this vacancy. Our divisions include Accounting & Finance; Legal Operations; HR – Human Resources & Personnel; IT – Information Technology; Pfi/PPP & FM; Procurement & Purchasing; Project Management & PMO; Sales & Marketing.

Keywords:

Ref: BHJOB3543_5847