London - hybrid working available
£45,000 - £60,000 + excellent company benefits
A leading legal organisation is seeking a Knowledge Solutions Engineer to support the design and delivery of technology-enabled knowledge solutions. The role focuses on improving access to legal know-how, data and tools through scalable and user-focused systems, working closely with Knowledge, Technology and legal teams.
Key Responsibilities of the Knowledge Solutions Engineer
- Translate legal requirements into logic - Convert legal drafting needs into clear automation specifications, even where requirements are incomplete or unclear.
- Develop document automation templates - Build, maintain and test templates to ensure accurate inputs, logic and outputs across systems.
- Configure workflows and knowledge tools - Support and maintain workflow platforms and structured knowledge solutions to enhance efficiency.
- Identify and improve processes - Analyse bottlenecks and repetitive tasks to design scalable digital workflows and improved processes.
- Support AI and innovation initiatives - Test GenAI use cases, maintain prompt libraries and contribute to responsible AI adoption and continuous improvement.
Skills & Attributes of the Knowledge Solutions Engineer
- Document automation platform experience - Familiarity with tools such as Avvoka, Contract Express, HotDocs or similar, including logic, variables and testing.
- Workflow and automation knowledge - Understanding of no-code or low-code platforms such as Power Automate, Zapier or similar tools.
- Data analysis and reporting skills - Confidence working with structured data, spreadsheets and reporting tools such as Excel or Power BI.
- Understanding of AI and integrations - Awareness of prompt-based systems, APIs and how systems exchange and utilise data.
- Strong communication and problem solving - Ability to translate complex requirements into practical solutions and communicate effectively across teams.
Applications can only be considered from those eligible to live & work in the UK without restriction.
Harcourt Matthews is acting as an Employment Agency in relation to this vacancy.
Harcourt Matthews is committed to diversity and inclusion. We value and encourage applications from all ethnicities and welcome everyone regardless of social background, disability, gender identity, and orientation. Diversity benefits us all and challenges our assumptions.
Ref: BHJOB3543_6055