Legal Operations Manager

Location Birmingham
Discipline: Legal Operations
Job type: Permanent
Salary: £60,000 - £75,000 + benefits
Contact name: Heather Allen

Job ref: 6002a
Published: about 10 hours ago

Legal Operations Manager
Birmingham, Leeds or Manchester – hybrid role
£60,000 - £75,000 + bonus + benefits



We’re working with a nationally respected and forward-thinking UK law firm to recruit a Legal Operations Manager to support the evolution of their business services and operations function. This is a key hire into a growing central team and will play a crucial role in enabling the firm’s continued success.

 

The firm has a strong UK footprint and a reputation for delivering commercially focused legal advice to clients across sectors including real estate, private wealth, retail, and corporate. With a culture rooted in collaboration and empowerment, this is a great environment for someone who wants to make a real operational impact.

 

 

Key Responsibilities of the Legal Operations Manager

 

·        Oversee the day-to-day legal administration and operational support across multiple practice areas

·        Manage a team of direct and indirect reports within the legal operations and administrative functions

·        Act as a key liaison between lawyers, partners, and central support teams to ensure high-quality service delivery

·        Support the implementation of new systems, workflows, and process improvements

·        Contribute to the wider change and transformation strategy across the business services function

·        Deliver regular reporting, data insights and process reviews to help the firm scale effectively

·        Lead initiatives that improve consistency, efficiency and client service delivery across departments

 

Skills & Attributes of the Legal Operations Manager

 

·        Experience working in a law firm or legal services environment is essential

·        Strong background in legal operations, administration, or business services leadership

·        Proven people manager with experience leading and motivating multi-site teams

·        Confident working with senior stakeholders, including lawyers and partners

·        Excellent organisational skills with a proactive, problem-solving mindset

·        Comfortable managing change and driving continuous improvement in a legal setting

 

 

Applications can only be considered from those eligible to live & work in the UK without restriction.

 

Harcourt Matthews is acting as an Employment Agency in relation to this vacancy.

 

 

Ref: BHJOB3543_6002