London |
£75,000 - £90,000 + bonus / benefits |
A leading international law firm is looking for a Legal Process Improvement Manager to join a high-performing, close-knit team focused on innovation, service delivery and transformation.
With a strong global presence and reputation for excellence, this firm is committed to rethinking how legal services are delivered—leveraging technology, talent and insight to drive long-term change.
In this role, you’ll work across practice groups and collaborate with innovation, legal tech and delivery specialists to improve how legal work is delivered. You’ll lead end-to-end improvement projects, drive adoption, and help embed lasting cultural and operational change.
Key Responsibilities of the Legal Process Improvement Manager
- Leading legal process improvement projects across multiple service lines
- Facilitating workshops, mapping current processes and identifying areas for optimisation
- Building business cases and securing senior stakeholder buy-in
- Designing and piloting new ways of working with legal, innovation and delivery teams
- Measuring success and driving adoption across the business
Skills & Attributes of the Legal Process Improvement Manager
- Strong consultancy or internal transformation experience in legal or professional services
- Proven delivery of process improvement and change management projects
- Lean Six Sigma training (Black Belt desirable)
- Excellent facilitation, stakeholder engagement and influencing skills
- Analytical mindset and confidence working with legal teams and cross-functional groups
This is a fantastic opportunity to help shape the future of legal service delivery within a globally respected and forward-thinking firm.
Applications only considered from those eligible to live & work in the UK without restriction.
Harcourt Matthews is acting as an Employment Agency in relation to this vacancy.
Harcourt Matthews is committed to diversity and inclusion. We value and encourage applications from all ethnicities and welcome everyone regardless of social background, disability, gender identity, and orientation. Diversity benefits us all and challenges our assumptions.
Ref: BHJOB3543_6006