Bristol |
£50,000 - £75,000 + Benefits |
Due to continued growth and success, this international law firm has an exciting opportunity for a Innovation Manager to join them. This award-winning firm is known for being welcoming and supportive of their employees – business services and lawyers / trainees alike. Known for being international legal experts in sectors such as digital business, energy, financial services, life sciences, real estate, retail and more, they have represented many household names. Having also won an award for Best Law Firm for Legal Tech, we are now delighted to support the recruitment of a Legal Operations Manager to work with internal stakeholders, meeting their needs from the legal technology platforms, whilst also bringing innovative ideas for the delivery of new and existing services.
Key Responsibilities of the Innovation Manager
- Lead and support on delivery of client facing work within the team
- Lead and participate on calls with external clients and team members to understand and define requirements
- Oversee and manage the delivery of solutions to client and teams. Enabling the adoption of the solutions.
- Line management of 1-2 junior resources
- Manage and contribute to the build of the resulting solutions through configuration of HighQ sites, use of coding tools, and the development of automated documents for client and/or company use
- Ensure solutions are thoroughly tested (incl with clients), and planning/managing a roadmap of iterative changes and improvements to the solutions
- Maintenance of solutions: Responsibility for the ongoing management of sites in operation, and leading role (incl potentially as account lead) in the client relationship and its growth
- Actively participate in the teams product development process, including client feedback sessions
- At all times act as a brand ambassador for the company
Skills & Attributes of the Innovation Manager
- Evidence of strong account management skills; be invested in delivering high quality client experience whilst being able to challenge diplomatically and influence where appropriate
- Confidence engaging with people and leading client facing conversations
- Ability to build and develop relationships with senior stakeholders
- Proven experience of working with workflow and automation technology
- Evidence of picking up new technologies and becoming an expert in them
- Experience of managing and accepting failure and developing resolution plans to evolve solutions
- Be curious, creative and have a desire to change things for the better
- Active and supportive team member that looks to contribute to a healthy team dynamic
- Be an active wellbeing and mental health advocate
- Bring independence and diversity of thought every day
Follow us on LinkedIn for up-to-date industry news and our latest vacancies: https://www.linkedin.com/company/harcourt-matthews/ and https://harcourtmatthews.com/blog/
Harcourt Matthews is acting as an Employment Agency in relation to this vacancy. Our divisions include: Legal Operations (Legal Tech and Legal Project Management, LPM, Operations Project Managers, Change, Innovation and Process Improvement); Accounting & Finance (Part and fully qualified Accountants); Pricing & Strategy; Pfi/PPP & FM.
Harcourt Matthews is committed to diversity and inclusion. We value and encourage applications from all ethnicities and welcome everyone regardless of social background, disability, gender identity, and orientation. Diversity benefits us all and challenges our assumptions.
Keywords: Innovation, Operations Manager, Legal Tech, Legal Technology, HighQ, Contract Express
Ref: BHJOB3543_5945